My career encompasses various technical and management roles in advanced corporate IT environments, showcasing a diverse skill set. I consistently strive to exceed expectations in supporting my company, supervisors, team members, business partners, and customers, regardless of my position. My strengths and qualifications are valuable assets for any company I work for. My range of relevant experience and skills include:
16 years experience in advanced IT roles
Certified information security professional
Consistent on-target project delivery
15 years of experience in data and financial analysis
16 years of exceptional Management and Team-Building experience
18 years of outstanding customer, associate, and multi-site store support
13 years of IT Project Management including 2 years of ITIL & ITSM-related projects
Advanced proficiency in Microsoft Office, Teams, Skype-for-Business, Oracle Financials, multiple TEM solutions, ServiceNow and various other business applications.
Advanced understanding of IT hardware including switches, routers (Meraki & Cisco), IPS, IDS, servers, and other business-critical infrastructure.